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Control Estadístico de Procesos×Despliegue de la Función de Calidad×
CampoDiseño experimentalDiseño experimental
FamiliaProcess / pipelineProcess / pipeline
Año de origen1924–19311966 (Japan); popularised in the West ~1988
Autor originalWalter A. ShewhartYoji Akao
TipoProcess monitoring and quality control methodStructured quality planning and product design method
Fuente seminalShewhart, W. A. (1931). Economic Control of Quality of Manufactured Product. Van Nostrand. ISBN: 978-0873890762Akao, Y. (Ed.). (1990). Quality Function Deployment: Integrating Customer Requirements into Product Design. Productivity Press. ISBN: 978-0915299416
AliasSPC, statistical quality control, process control charting, Shewhart controlQFD, House of Quality, customer-driven engineering, voice of the customer matrix
Relacionados64
ResumenStatistical Process Control (SPC) is a data-driven quality method that uses statistical techniques — primarily control charts — to monitor a manufacturing or service process over time. By distinguishing natural process variation (common cause) from unusual, actionable variation (special cause), SPC enables practitioners to maintain processes in a stable, predictable state and to detect problems early, before defective output reaches customers.Quality Function Deployment (QFD) is a structured method for translating customer needs — the voice of the customer — into specific technical requirements at every stage of product or service development. Originating in Japan in the 1960s, QFD uses a matrix-based tool called the House of Quality to make customer priorities visible, link them to engineering parameters, expose trade-offs, and maintain focus on what customers actually value throughout the design process.
ScholarGateConjunto de datos
  1. v1
  2. 2 Fuentes
  3. PUBLISHED
  1. v1
  2. 2 Fuentes
  3. PUBLISHED

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ScholarGateComparar métodos: Statistical Process Control · Quality Function Deployment. Recuperado el 2026-06-15 de https://scholargate.app/es/compare