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Escala de Compromiso en Redes Sociales×Índice de Preparación Tecnológica×
CampoSistemas de informaciónSistemas de información
FamiliaProcess / pipelineProcess / pipeline
Año de origen20112000
Autor originalHollebeek; Zhang & ZhuAjay Parasuraman
TipoLikert-scale engagement measureLikert-scale questionnaire
Fuente seminalZhang, X., & Zhu, F. (2012). Product reviews, information richness, and consumer purchasing behavior. Journal of Management Information Systems, 29(2), 7-36. link ↗Parasuraman, A., & Colby, C. L. (2015). An updated and streamlined Technology Readiness Index. Journal of Service Research, 18(1), 59-74. DOI ↗
AliasSocial Media Engagement, SME ScaleTRI, Parasuraman Technology Readiness
Relacionados44
ResumenThe Social Media Engagement Scale measures the intensity and quality of user participation and interaction with social media platforms and content. Developed by researchers including Hollebeek (2011) and informed by work on consumer engagement (Zhang & Zhu, 2012), the scale captures cognitive, emotional, and behavioral dimensions of how users interact with social platforms, brands, and online communities.The Technology Readiness Index (TRI) was developed by Ajay Parasuraman in 2000 to measure individual propensity to adopt and use new technologies. The TRI assesses a person's personal attitudes toward technology across four dimensions: optimism, innovativeness, discomfort, and insecurity. Updated in 2015 with a streamlined 16-item version, the TRI helps identify technology adopter segments and predict behavior across diverse technology contexts.
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ScholarGateComparar métodos: Social Media Engagement Scale · Technology Readiness Index. Recuperado el 2026-06-20 de https://scholargate.app/es/compare