Stages of Concern Questionnaire (SoC)

The Stages of Concern Questionnaire (SoC) is a 35-item self-report instrument that measures the types and intensity of concerns individuals experience when adopting new practices, technologies, or innovations. Developed by Hall and colleagues in the 1970s as part of the Concerns-Based Adoption Model (CBAM), the SoC measures seven stages of concern: Awareness (low concern about the innovation), Informational (interest in learning more), Personal (worry about one's competence and impact on one's role), Management (concern about logistics, time, and workflow integration), Consequence (focus on innovation's impact on students or clients), Collaboration (concern about coordinating with colleagues), and Refocusing (desire to modify or improve the innovation). The SoC has been widely used in education and increasingly in healthcare settings to understand implementation barriers from an individual change perspective and to tailor support strategies to address specific concerns.