Process / pipelineperformance-assessment

Operator Performance Assessment Scale (OPAS)

The Operator Performance Assessment Scale (OPAS), formalized by Wierwille and Eggemeier in 1993, is a structured rating method for assessing operator task performance on multiple dimensions (primary task accuracy, secondary task accuracy, task completion time, error rate, procedure adherence) in applied settings. OPAS bridges subjective workload perception (NASA-TLX, situational awareness) and objective behavioral metrics by capturing expert judgment of performance quality across multiple performance channels, enabling holistic evaluation of how well operators managed task demands.

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Sources

  1. Wierwille, W. W., & Eggemeier, F. T. (1993). Recommendations for mental workload measurement in a test and evaluation environment. Human Factors, 35(2), 263–281. DOI: 10.1177/001872089303500205
  2. Vidulich, M. A., & Tsang, P. S. (1988). The role of output modality in performance and mental workload during concurrent spatial and verbal tasks. Human Factors, 30(5), 613–623. DOI: 10.1177/001872088803000509

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Referenced by

ScholarGateOperator Performance Assessment Scale (Operator Performance Assessment Scale (OPAS)). Retrieved 2026-06-04 from https://scholargate.app/en/human-factors/operator-performance-scale