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PRCS/Evidence
Method evidence record

PRCS

The Patient-Reported Communication Scale (PRCS) is a brief, validated instrument that measures patients' perceptions of clinician communication quality in healthcare encounters. Developed through meta-analytic research by Haskard Zolnierek and DiMatteo, the PRCS assesses key dimensions of effective patient-clinician communication: clarity of explanations, listening, showing respect and empathy, and addressing patient concerns. The scale is used to evaluate clinician communication competence, identify training needs, and correlate communication quality with patient adherence, satisfaction, and health outcomes.

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Source record

Citations copied verbatim from the method’s source record. No claim-level verification is inferred from them.

Patient-Reported Communication Scale
Taxonomic method record · process-pipeline / patient-centered-care
  • Haskard Zolnierek, K. B., & DiMatteo, M. R. (2009). Physician communication and patient adherence to treatment: a meta-analysis. Medical Care, 47(8), 826-834. · DOI 10.1097/mlr.0b013e31819a5acc
  • Street, R. L., Jr., Makoul, G., Arora, N. K., & Epstein, R. M. (2009). How does communication heal? Pathways linking clinician–patient communication to health outcomes. Patient Education and Counseling, 74(3), 295-301. · DOI 10.1016/j.pec.2008.11.015
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Curated claims

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Related methods

Generated from the method graph and shown as machine-suggested relations — no evidence claim is inferred.

Same method familyCare Transitions Measuremachine-suggested · Relational suggestion, not evidence.Same method familyCollaboRATEmachine-suggested · Relational suggestion, not evidence.Same method familyPatient Enablement Instrumentmachine-suggested · Relational suggestion, not evidence.Same method familyTrust in Physician Scalemachine-suggested · Relational suggestion, not evidence.

Evidence status

Sources recorded, not reviewed

Bibliographic sources are present. Claim-level evidence review has not been performed.

Sources

2 recorded citations, copied from the method source record.

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