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E-Government Maturity Model/Evidence
Method evidence record

E-Government Maturity Model

An e-government maturity model is a staged framework that describes how public administrations evolve their digital service delivery from simple online information toward fully integrated, transaction-capable government. The most influential formulation, proposed by Karen Layne and Jungwoo Lee in 2001, sets out four stages — cataloguing, transaction, vertical integration and horizontal integration — through which agencies are expected to progress. Maturity models translate a diffuse modernisation agenda into an ordered ladder of capabilities that can be assessed, compared and benchmarked across agencies and countries. They underpin international instruments such as the UN E-Government Survey and its Online Service Index.

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Source record

Citations copied verbatim from the method’s source record. No claim-level verification is inferred from them.

E-Government Maturity Model for Staged Digital Public Service Development
Taxonomic method record · process-pipeline / public-administration
  • Layne, K., & Lee, J. (2001). Developing fully functional E-government: A four stage model. Government Information Quarterly, 18(2), 122–136. · DOI 10.1016/S0740-624X(01)00066-1
  • United Nations Department of Economic and Social Affairs. UN E-Government Knowledgebase and E-Government Survey. United Nations. · URL
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Related methods

Generated from the method graph and shown as machine-suggested relations — no evidence claim is inferred.

Same method familyDigital Government Assessmentmachine-suggested · Relational suggestion, not evidence.Same method familyInstitutional Capacity Assessmentmachine-suggested · Relational suggestion, not evidence.Same method familyNew Public Management Assessmentmachine-suggested · Relational suggestion, not evidence.Same method familyWorldwide Governance Indicatorsmachine-suggested · Relational suggestion, not evidence.

Evidence status

Sources recorded, not reviewed

Bibliographic sources are present. Claim-level evidence review has not been performed.

Sources

2 recorded citations, copied from the method source record.

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