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Cognitive Walkthrough/Evidence
Method evidence record

Cognitive Walkthrough

Cognitive Walkthrough is an inspection method for evaluating interface designs by simulating and analyzing how users will learn to use a system through exploration and trial. Developed by Clayton Lewis, Peter Polson, Cathleen Wharton, and John Rieman in 1990, this method is grounded in cognitive psychology and focuses specifically on learnability—whether first-time or occasional users can discover how to perform tasks without formal training. Evaluators role-play user actions, answer a set of critical questions about feedback and discovery at each step, and document usability problems.

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Cognitive Walkthrough Method
Taxonomic method record · hypothesis-test / human-computer-interaction
  • Lewis, C., Polson, P. G., Wharton, C., & Rieman, J. (1990). Testing a walkthrough methodology for specifying and evaluating user interface designs. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 387–392). · URL
  • Wharton, C., Rieman, J., Lewis, C., & Polson, P. (1994). The cognitive walkthrough method: A practitioner's guide. In J. Nielsen & R. L. Mack (Eds.), Usability Inspection Methods (pp. 105–140). John Wiley & Sons. · ISBN 0-471-01877-5
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Related methods

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Taxonomic bucketHeuristic Evaluationmachine-suggested · Relational suggestion, not evidence.Same method familyKLM-GOMSmachine-suggested · Relational suggestion, not evidence.Taxonomic bucketPluralistic Walkthroughmachine-suggested · Relational suggestion, not evidence.Same method familyThink-Aloud Protocolmachine-suggested · Relational suggestion, not evidence.

Evidence status

Sources recorded, not reviewed

Bibliographic sources are present. Claim-level evidence review has not been performed.

Sources

2 recorded citations, copied from the method source record.

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