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Quality Function Deployment×Statistische Prozesslenkung (SPC)×
FachgebietVersuchsplanungVersuchsplanung
FamilieProcess / pipelineProcess / pipeline
Entstehungsjahr1966 (Japan); popularised in the West ~19881924–1931
UrheberYoji AkaoWalter A. Shewhart
TypStructured quality planning and product design methodProcess monitoring and quality control method
Wegweisende QuelleAkao, Y. (Ed.). (1990). Quality Function Deployment: Integrating Customer Requirements into Product Design. Productivity Press. ISBN: 978-0915299416Shewhart, W. A. (1931). Economic Control of Quality of Manufactured Product. Van Nostrand. ISBN: 978-0873890762
AliasnamenQFD, House of Quality, customer-driven engineering, voice of the customer matrixSPC, statistical quality control, process control charting, Shewhart control
Verwandt46
ZusammenfassungQuality Function Deployment (QFD) is a structured method for translating customer needs — the voice of the customer — into specific technical requirements at every stage of product or service development. Originating in Japan in the 1960s, QFD uses a matrix-based tool called the House of Quality to make customer priorities visible, link them to engineering parameters, expose trade-offs, and maintain focus on what customers actually value throughout the design process.Statistical Process Control (SPC) is a data-driven quality method that uses statistical techniques — primarily control charts — to monitor a manufacturing or service process over time. By distinguishing natural process variation (common cause) from unusual, actionable variation (special cause), SPC enables practitioners to maintain processes in a stable, predictable state and to detect problems early, before defective output reaches customers.
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ScholarGateMethoden vergleichen: Quality Function Deployment · Statistical Process Control. Abgerufen am 2026-06-15 von https://scholargate.app/de/compare