Stochastic Queueing Simulation
Stochastic Queueing Simulation models waiting-line systems where arrival and service processes follow probability distributions rather than fixed rates. By simulating thousands of random events, it estimates performance measures — mean waiting time, queue length, server utilization — under realistic uncertainty, making it the standard tool for designing and evaluating service systems from hospitals to call centers.
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- Kendall, D. G. (1953). Stochastic processes occurring in the theory of queues and their analysis by the method of the imbedded Markov chain. The Annals of Mathematical Statistics, 24(3), 338–354. · DOI 10.1214/aoms/1177728975
- Law, A. M. (2015). Simulation Modeling and Analysis (5th ed.). McGraw-Hill Education. · ISBN 9780073401324
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