Porovnat metody
Prohlédněte si vybrané metody vedle sebe; řádky, které se liší, jsou zvýrazněny.
| Online Trust Scale× | Škála zapojení do sociálních médií× | |
|---|---|---|
| Obor | Informační systémy | Informační systémy |
| Rodina | Process / pipeline | Process / pipeline |
| Rok vzniku≠ | 2000 | 2011 |
| Tvůrce≠ | Walker & Johnson; Jarvenpaa et al. | Hollebeek; Zhang & Zhu |
| Typ≠ | Likert-scale trust measure | Likert-scale engagement measure |
| Původní zdroj≠ | Walker, D., & Johnson, R. (2006). Why consumers use online and visit physical stores. Journal of Retailing and Consumer Services, 13(2), 143-151. link ↗ | Zhang, X., & Zhu, F. (2012). Product reviews, information richness, and consumer purchasing behavior. Journal of Management Information Systems, 29(2), 7-36. link ↗ |
| Další názvy | Consumer Trust, Web Trust | Social Media Engagement, SME Scale |
| Příbuzné | 4 | 4 |
| Shrnutí≠ | The Online Trust Scale measures consumer confidence and belief in online platforms (e-commerce websites, digital services, social platforms). Developed by researchers including Jarvenpaa, Tractinsky, and Vitale (2000) and Walker and Johnson (2006), this scale captures dimensions of perceived security, vendor reliability, privacy protection, and transaction confidence. Online trust is a critical antecedent to behavioral intention and actual purchase/usage in digital commerce contexts. | The Social Media Engagement Scale measures the intensity and quality of user participation and interaction with social media platforms and content. Developed by researchers including Hollebeek (2011) and informed by work on consumer engagement (Zhang & Zhu, 2012), the scale captures cognitive, emotional, and behavioral dimensions of how users interact with social platforms, brands, and online communities. |
| ScholarGateDatová sada ↗ |
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