So sánh phương pháp

	Phương pháp Hệ thống Mềm (SSM)	Phương pháp Delphi
Lĩnh vực	Cấu trúc hóa vấn đề	Định tính
Họ	Process / pipeline	Process / pipeline
Năm ra đời	1981	1963
Người khởi xướng	Peter Checkland	Norman Dalkey & Olaf Helmer (RAND Corporation)
Loại	Interpretive problem-structuring methodology	Structured iterative expert-elicitation process
Công trình gốc	Checkland, P. (1981). Systems Thinking, Systems Practice. Wiley. ISBN: 978-0-471-27911-2	Dalkey, N. & Helmer, O. (1963). An Experimental Application of the Delphi Method to the Use of Experts. Management Science, 9(3), 458-467.
Tên gọi khác	SSM, Checkland's SSM, Soft Systems Analysis, Yumuşak Sistemler Metodolojisi	Delphi Yöntemi, Delphi technique, expert consensus method
Liên quan	3	5
Tóm tắt	Soft Systems Methodology (SSM) is an interpretive, action-research approach for structuring and managing complex, ill-defined ('soft') problem situations involving human activity. Developed by Peter Checkland at Lancaster University throughout the 1970s and formally presented in 1981, SSM guides practitioners through iterative cycles of inquiry that move from an unstructured problem situation to purposeful action through structured learning rather than optimization.	The Delphi method is a structured, iterative survey technique developed by Norman Dalkey and Olaf Helmer at the RAND Corporation in 1963 for eliciting and converging expert opinion on complex topics where empirical data are unavailable or insufficient. It collects independent judgements from a geographically dispersed expert panel over multiple anonymous rounds, feeding aggregated results back to participants after each round so they can revise their views in light of the group's collective position.