Erlang C Model
The Erlang C model is a steady-state queueing formula that determines the probability a customer must wait before being served in a system with c parallel servers, Poisson arrivals at rate lambda, and exponentially distributed service times. Originally developed by Danish engineer Agner Krarup Erlang in the early twentieth century for telephone exchange design, and formalized in the queueing theory literature by Cooper (1981), it remains the canonical staffing model for call centers and service operations worldwide.
Rekodi ya chanzo
Nukuu zimehamishwa kwa uhalisi kutoka kwa rekodi ya chanzo cha mbinu. Hakuna uthibitisho wa kiwango cha dai unaodokezwa kutoka kwao.
- Cooper, R. B. (1981). Introduction to Queueing Theory (2nd ed.). North-Holland. · ISBN 978-0-444-00379-7
Madai yaliyotunzwa
Madai yamehifadhiwa katika daftari la ushahidi, kila moja ikiwa na tathmini yake.
Mwonekano huu haubuni tathmini ya dai wakati daftari haina yoyote.
Mbinu zinazohusiana
Zilizotengenezwa kutoka kwa grafu ya mbinu na kuonyeshwa kama uhusiano uliopendekezwa na mashine — hakuna dai la ushahidi linalodokezwa.