Methoden vergelijken

	System Usability Scale voor Gezondheidsapplicaties	Telemedicine Satisfaction Scale
Vakgebied	Gezondheidsinformatica	Gezondheidsinformatica
Familie	Process / pipeline	Process / pipeline
Jaar van ontstaan	1996	2009
Grondlegger	John Brooke	Multiple researchers; consensus measure
Type	Self-report questionnaire	Self-report questionnaire
Oorspronkelijke bron	Brooke, J. (1996). SUS—A quick and dirty usability scale. In P. W. Jordan, B. Weerdmeester, A. Thomas, & I. L. McClelland (Eds.), Usability evaluation in industry (pp. 189–194). Taylor & Francis. ISBN: 978-0-7484-0635-1	Or, Z., & Kartak, F. (2009). Review of the empirical literature on telemedicine in the OECD countries: Does telemedicine improve outcomes? In M. Rechel, B. Goddard (Eds.), Improving healthcare quality in Europe. WHO Regional Office for Europe.
Aliassen	SUS-Health, System Usability Scale, SUS	TSS, Telemedicine Satisfaction
Verwant	3	3
Samenvatting	The System Usability Scale (SUS) is a rapid, validated tool for measuring perceived usability of digital products, widely adapted for health applications. Developed by John Brooke in 1996 and extensively validated by Bangor and colleagues, the 10-item SUS generates a single composite score reflecting users' subjective perception of ease of use, learnability, and overall system quality. Its simplicity and robustness have made it the de facto standard for usability assessment in health technology research.	The Telemedicine Satisfaction Scale measures patient satisfaction with remote clinical encounters, assessing perceptions of communication quality, technical usability, provider competence, and perceived benefit. While no single universal scale dominates the literature, core satisfaction domains—connection quality, provider accessibility, clinical effectiveness, and likelihood to recommend—are consistently measured across telemedicine studies to evaluate user acceptance and identify barriers to adoption.