Bandingkan kaedah

	Skala Kepuasan Teleperubatan	Skala Penglibatan Pesakit
Bidang	Informatik Kesihatan	Informatik Kesihatan
Keluarga	Process / pipeline	Process / pipeline
Tahun asal	2009	2004
Pengasas	Multiple researchers; consensus measure	Judith H. Hibbard, Janice Stockard, Ellen R. Mahoney, Martin Tusler
Jenis	Self-report questionnaire	Self-report questionnaire
Sumber perintis	Or, Z., & Kartak, F. (2009). Review of the empirical literature on telemedicine in the OECD countries: Does telemedicine improve outcomes? In M. Rechel, B. Goddard (Eds.), Improving healthcare quality in Europe. WHO Regional Office for Europe.	Hibbard, J. H., Stockard, J., Mahoney, E. R., & Tusler, M. (2004). Development of the Patient Activation Measure (PAM): Conceptualizing and measuring activation in patients and consumers. Health Services Research, 39(4), 1005–1026.
Alias	TSS, Telemedicine Satisfaction	PES, Patient Engagement
Berkaitan	3	3
Ringkasan	The Telemedicine Satisfaction Scale measures patient satisfaction with remote clinical encounters, assessing perceptions of communication quality, technical usability, provider competence, and perceived benefit. While no single universal scale dominates the literature, core satisfaction domains—connection quality, provider accessibility, clinical effectiveness, and likelihood to recommend—are consistently measured across telemedicine studies to evaluate user acceptance and identify barriers to adoption.	The Patient Engagement Scale measures the degree to which patients take active responsibility for managing their health and healthcare. Developed by Hibbard and colleagues (2004), the Patient Activation Measure (PAM) operationalizes engagement as a progression from awareness of health issues through confident self-management, capturing the psychological, behavioural, and confidence dimensions essential for patient participation in shared decision-making and chronic disease management.