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| Six Sigma dalam Penjagaan Kesihatan× | Kecekapan Hospital DEA× | |
|---|---|---|
| Bidang | Pengurusan Penjagaan Kesihatan | Pengurusan Penjagaan Kesihatan |
| Keluarga | Process / pipeline | Process / pipeline |
| Tahun asal≠ | 1986 | 1978 |
| Pengasas≠ | Motorola, Bill Smith, Mikel Harry | Abraham Charnes, William Cooper, Edward Rhodes |
| Jenis≠ | Statistical quality improvement methodology | Non-parametric frontier estimation technique |
| Sumber perintis≠ | Harry, M. J., & Schroeder, R. (2000). Six Sigma: The Breakthrough Management Strategy. Currency. ISBN: 9780385494015 | Charnes, A., Cooper, W. W., & Rhodes, E. (1978). Measuring the efficiency of decision making units. European Journal of Operational Research, 2(6), 429–444. DOI ↗ |
| Alias | Six Sigma Healthcare, DMAIC Healthcare | Hospital DEA, Healthcare DEA |
| Berkaitan | 5 | 5 |
| Ringkasan≠ | Six Sigma is a data-driven quality improvement methodology originating at Motorola in 1986 that aims to reduce process variation and defects to achieve near-perfect quality (3.4 defects per million opportunities). In healthcare, Six Sigma uses statistical analysis and structured project methodology (DMAIC: Define-Measure-Analyze-Improve-Control) to reduce errors, improve safety, and enhance patient outcomes. | Data Envelopment Analysis (DEA) is a linear programming technique for measuring the relative efficiency of multiple hospitals using multiple inputs and outputs. Introduced by Charnes, Cooper, and Rhodes in 1978, DEA has become the standard method for benchmarking hospital performance in healthcare systems worldwide. |
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