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| E-Government Maturity Model× | Digital Government Assessment× | |
|---|---|---|
| Bidang | Public Administration | Public Administration |
| Keluarga | Process / pipeline | Process / pipeline |
| Tahun asal≠ | 2001 | 2020 |
| Pengasas≠ | Karen Layne & Jungwoo Lee | OECD digital-government programme |
| Jenis≠ | Staged maturity / capability model | Composite benchmarking index |
| Sumber perintis≠ | Layne, K., & Lee, J. (2001). Developing fully functional E-government: A four stage model. Government Information Quarterly, 18(2), 122–136. DOI ↗ | OECD. Digital Government Index (DGI) and Digital Government Policy Framework. OECD, Paris. link ↗ |
| Alias | E-Government Stage Model, Digital Government Maturity Model, E-Gov Development Stages, Layne-Lee Maturity Model | Digital Government Index Method, Digital Maturity Assessment, GovTech Assessment, Digital Public Service Benchmarking |
| Berkaitan | 4 | 4 |
| Ringkasan≠ | An e-government maturity model is a staged framework that describes how public administrations evolve their digital service delivery from simple online information toward fully integrated, transaction-capable government. The most influential formulation, proposed by Karen Layne and Jungwoo Lee in 2001, sets out four stages — cataloguing, transaction, vertical integration and horizontal integration — through which agencies are expected to progress. Maturity models translate a diffuse modernisation agenda into an ordered ladder of capabilities that can be assessed, compared and benchmarked across agencies and countries. They underpin international instruments such as the UN E-Government Survey and its Online Service Index. | Digital government assessment measures how far a public administration has moved beyond merely digitising existing processes toward becoming digital by design — using data, platforms and user-centred service design as core operating principles. The OECD Digital Government Index, built on its six-dimension Digital Government Policy Framework, is the leading instrument, scoring countries on dimensions such as being digital by design, data-driven, government as a platform, open by default, user-driven and proactive. Evidence is collected through a structured survey, verified, scored and aggregated into a weighted composite. It complements the supply-focused UN E-Government Development Index. |
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