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Administrative Burden Analysis×Red Tape Measurement×
BidangPublic AdministrationPublic Administration
KeluargaProcess / pipelineProcess / pipeline
Tahun asal20152000
PengasasDonald Moynihan, Pamela Herd & Hope HarveyBarry Bozeman
JenisCost-typology policy analysisSurvey-based organizational measurement
Sumber perintisMoynihan, D., Herd, P., & Harvey, H. (2015). Administrative Burden: Learning, Psychological, and Compliance Costs in Citizen-State Interactions. Journal of Public Administration Research and Theory, 25(1), 43–69. DOI ↗Bozeman, B. (2000). Bureaucracy and Red Tape. Upper Saddle River, NJ: Prentice Hall. ISBN: 9780137566501
AliasAdministrative Burden Assessment, Learning Psychological and Compliance Cost Analysis, Citizen-State Burden AnalysisRed Tape Assessment, Bureaucratic Red Tape Measurement, Organizational Red Tape Analysis
Berkaitan44
RingkasanAdministrative burden analysis examines the costs that individuals experience when they interact with the state to claim benefits, comply with obligations or access public services. Articulated by Donald Moynihan, Pamela Herd and Hope Harvey in their influential 2015 article, the framework decomposes these costs into three types: learning costs of finding out about and understanding a program, psychological costs of stress and stigma, and compliance costs of the time, paperwork and effort required to participate. The central claim is that burdens are consequential — they suppress program take-up and access — and that they are often the product of political choices rather than mere administrative accident. The analysis makes these hidden costs visible and traces who bears them.Red tape measurement is the systematic assessment of burdensome organisational rules and procedures that impose compliance costs without advancing the legitimate purposes the rules were meant to serve. The approach was given rigorous theoretical foundations by Barry Bozeman, whose 2000 book Bureaucracy and Red Tape defined red tape precisely so that it could be studied rather than merely complained about. Crucially, the framework distinguishes pathological red tape from legitimate, functional rules, and separates the objective existence of rules from managers' and employees' perceptions of them. Its goal is to measure how much red tape an organisation carries, where it comes from, and what it costs in performance and morale.
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ScholarGateBandingkan kaedah: Administrative Burden Analysis · Red Tape Measurement. Dicapai 2026-06-25 daripada https://scholargate.app/ms/compare