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Institutional Capacity Assessment×Digital Government Assessment×
क्षेत्रPublic AdministrationPublic Administration
परिवारProcess / pipelineProcess / pipeline
उद्भव वर्ष20082020
प्रवर्तकUNDP / World Bank capacity-development practiceOECD digital-government programme
प्रकारDiagnostic assessment frameworkComposite benchmarking index
मौलिक स्रोतUnited Nations Development Programme. Capacity Assessment Methodology and supporting practice notes. UNDP. link ↗OECD. Digital Government Index (DGI) and Digital Government Policy Framework. OECD, Paris. link ↗
उपनामCapacity Assessment Framework, Organisational Capacity Assessment, Institutional Capacity Diagnostic, Public-Sector Capacity AppraisalDigital Government Index Method, Digital Maturity Assessment, GovTech Assessment, Digital Public Service Benchmarking
संबंधित44
सारांशInstitutional capacity assessment is a structured diagnostic that gauges the ability of public-sector organisations and systems to perform their functions, deliver services and sustain results over time. Drawing on frameworks such as the UNDP Capacity Assessment Methodology and World Bank capacity-development practice, it examines capacity at multiple levels — the enabling environment, the organisation, and individuals — across functional dimensions like leadership, accountability, resources and skills. Capacities are rated against defined criteria, gaps between desired and actual capacity are identified, and the findings drive targeted capacity-development responses. It complements outcome-level measures such as the Worldwide Governance Indicators.Digital government assessment measures how far a public administration has moved beyond merely digitising existing processes toward becoming digital by design — using data, platforms and user-centred service design as core operating principles. The OECD Digital Government Index, built on its six-dimension Digital Government Policy Framework, is the leading instrument, scoring countries on dimensions such as being digital by design, data-driven, government as a platform, open by default, user-driven and proactive. Evidence is collected through a structured survey, verified, scored and aggregated into a weighted composite. It complements the supply-focused UN E-Government Development Index.
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