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סולם תפיסת תיירות יתר×סולם ערך נתפס לתיירות×
תחוםניהול תיירותניהול תיירות
משפחהProcess / pipelineProcess / pipeline
שנת המקור19861988
הוגה השיטהShelby, B.; Andereck, K. L.Zeithaml, V. A.; Petrick, J. F.
סוגSelf-report questionnaireSelf-report questionnaire
מקור מכונןShelby, B., & Heberlein, T. A. (1986). Carrying capacity in recreation settings. University of Oregon Press. Also see: Journal of Leisure Research, 21(4), 318-339. link ↗Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2-22. DOI ↗
כינוייםOPS, Tourism Congestion Scale, Crowding Perception ScalePVST, Tourism Perceived Value
קשורות55
תקצירThe Overtourism Perception Scale (OPS) measures residents' and visitors' concerns about excessive tourism, measuring crowding, environmental degradation, cultural erosion, infrastructure strain, and resulting experience quality diminishment. Rooted in carrying capacity theory (Shelby & Heberlein, 1986) and resident impact perception research (Andereck et al., 2005), the OPS operationalizes overtourism as a multifaceted phenomenon affecting both visitor experience satisfaction and community wellbeing. Overtourism is increasingly critical for destination sustainability; the OPS enables monitoring of perception trends and targeting of mitigation strategies (visitor dispersal, infrastructure investment, capacity management) before crises (resident backlash, environmental damage, reputation loss) occur.The Perceived Value Scale for Tourism (PVST) measures visitors' judgments of whether tourism experiences deliver fair value—balancing perceived benefits (quality of experience, emotional satisfaction, novelty) against perceived costs (monetary price, time investment, effort). Rooted in Zeithaml's value perception theory (1988) and extended by Petrick (2002) to leisure contexts, the PVST operationalizes value as multidimensional (not price alone), capturing emotional and relative components alongside financial fairness. Value perception is a critical satisfaction driver and predictor of repeat visitation and word-of-mouth, particularly for experiences with high upfront investment and uncertain return.
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ScholarGateהשוואת שיטות: Overtourism Perception Scale · Perceived Value Scale for Tourism. אוחזר בתאריך 2026-06-18 מתוך https://scholargate.app/he/compare