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حوزهمدیریت خدمات سلامتمدیریت خدمات سلامت
خانوادهProcess / pipelineProcess / pipeline
سال پیدایش19901909
پدیدآورHealthcare operations and nursing researchAgner Krarup Erlang
نوعQuantitative workforce planning methodologyStochastic modeling and optimization technique
منبع بنیادینAiken, L. H., Clarke, S. P., Sloane, D. M., Sochalski, J., & Silber, J. H. (2002). Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. JAMA, 288(16), 1987–1993. DOI ↗Erlang, A. K. (1909). The theory of probabilities and telephone conversations. Nyt Tidsskrift for Matematik, 20(B), 33–39. link ↗
نام‌های دیگرStaffing Model, Nursing Ratio AnalysisHealthcare Queuing, Queue Management Healthcare
مرتبط55
خلاصهStaffing Ratio Analysis is a systematic method for determining appropriate healthcare worker levels (nurses, physicians, technicians) based on patient volume, acuity, and task requirements. Research shows that staffing levels directly impact patient safety, quality, and staff burnout; systematic analysis supports evidence-based workforce planning.Queuing theory is a mathematical discipline that models waiting lines, service capacity, and customer (patient) flow. Developed initially by Agner Erlang for telecommunications in 1909, it has been extensively applied to healthcare to analyze and optimize emergency departments, outpatient clinics, surgical suites, and diagnostic service centers.
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  3. PUBLISHED

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ScholarGateمقایسهٔ روش‌ها: Staffing Ratio Analysis · Queuing Theory in Healthcare. بازیابی‌شده در 2026-06-20 از https://scholargate.app/fa/compare