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حوزهمدیریت خدمات سلامتمدیریت خدمات سلامت
خانوادهProcess / pipelineProcess / pipeline
سال پیدایش19861990
پدیدآورMotorola, Bill Smith, Mikel HarryOperations research and management science
نوعStatistical quality improvement methodologyDiscrete event simulation technique
منبع بنیادینHarry, M. J., & Schroeder, R. (2000). Six Sigma: The Breakthrough Management Strategy. Currency. ISBN: 9780385494015Pidd, M. (1992). Computer Simulation in Management Science (3rd ed.). John Wiley & Sons. ISBN: 9780471939314
نام‌های دیگرSix Sigma Healthcare, DMAIC HealthcareHealthcare DES, Patient Movement Simulation
مرتبط55
خلاصهSix Sigma is a data-driven quality improvement methodology originating at Motorola in 1986 that aims to reduce process variation and defects to achieve near-perfect quality (3.4 defects per million opportunities). In healthcare, Six Sigma uses statistical analysis and structured project methodology (DMAIC: Define-Measure-Analyze-Improve-Control) to reduce errors, improve safety, and enhance patient outcomes.Discrete Event Simulation (DES) is a computational technique that models the movement of patients through healthcare facilities by simulating individual patient journeys and interactions with resources (staff, beds, equipment). DES allows realistic representation of complex, stochastic healthcare processes and supports 'what-if' analysis without disrupting live operations.
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ScholarGateمقایسهٔ روش‌ها: Six Sigma in Healthcare · Patient Flow Simulation. بازیابی‌شده در 2026-06-20 از https://scholargate.app/fa/compare