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مدل موفقیت سیستم‌های اطلاعاتی دلون و مک‌لین×شاخص آمادگی فناورانه×
حوزهسیستم‌های اطلاعاتیسیستم‌های اطلاعاتی
خانوادهProcess / pipelineProcess / pipeline
سال پیدایش19922000
پدیدآورDeLone & McLeanAjay Parasuraman
نوعMulti-dimensional success frameworkLikert-scale questionnaire
منبع بنیادینDeLone, W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95. DOI ↗Parasuraman, A., & Colby, C. L. (2015). An updated and streamlined Technology Readiness Index. Journal of Service Research, 18(1), 59-74. DOI ↗
نام‌های دیگرD&M Model, IS Success Model, DM ModelTRI, Parasuraman Technology Readiness
مرتبط44
خلاصهThe DeLone and McLean (D&M) Information Systems Success Model, introduced in 1992 and refined in 2003, provides a comprehensive framework for evaluating information system effectiveness across six dimensions: system quality, information quality, service quality, use, user satisfaction, and net benefits. Unlike acceptance models that focus on adoption intention, the D&M model measures actual realized benefits and organizational impact.The Technology Readiness Index (TRI) was developed by Ajay Parasuraman in 2000 to measure individual propensity to adopt and use new technologies. The TRI assesses a person's personal attitudes toward technology across four dimensions: optimism, innovativeness, discomfort, and insecurity. Updated in 2015 with a streamlined 16-item version, the TRI helps identify technology adopter segments and predict behavior across diverse technology contexts.
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ScholarGateمقایسهٔ روش‌ها: DeLone and McLean IS Success Model · Technology Readiness Index. بازیابی‌شده در 2026-06-18 از https://scholargate.app/fa/compare