Meetodi tõendite kirje

Government Trust Survey

A government trust survey is a population-based survey instrument for measuring how much citizens trust their public institutions and identifying the drivers of that trust. Building on the OECD's Trust in Government work, modern instruments treat trust not as a single mood but as a set of measurable expectations: that government is competent and reliable in delivering services, and that it acts on values such as integrity, openness, fairness and responsiveness. By surveying a representative sample of the population, weighting responses to the population, and analyzing trust alongside its drivers, the method produces comparable indicators that diagnose where and why public trust is high or low and what policy levers might raise it.

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Survey Measurement of Public Trust in Government

Taksonoomiline meetodikirje · process-pipeline / public-administration

OECD (2017). Trust and Public Policy: How Better Governance Can Help Rebuild Public Trust. OECD Public Governance Reviews. Paris: OECD Publishing. Trust in Government. · URL

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Same method familyBalanced Scorecard Performance Measuremachine-suggested · Relational suggestion, not evidence.Same method familyCitizen Participation Assessmentmachine-suggested · Relational suggestion, not evidence.Same method familyRegulatory Impact Assessmentmachine-suggested · Relational suggestion, not evidence.Same method familySERVQUAL for Public Servicesmachine-suggested · Relational suggestion, not evidence.