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Statistiline protsessijuhtimine×Kvaliteedifunktsioonide väljatöötamine×
ValdkondKatsedisainKatsedisain
PerekondProcess / pipelineProcess / pipeline
Tekkeaasta1924–19311966 (Japan); popularised in the West ~1988
LoojaWalter A. ShewhartYoji Akao
TüüpProcess monitoring and quality control methodStructured quality planning and product design method
AlgallikasShewhart, W. A. (1931). Economic Control of Quality of Manufactured Product. Van Nostrand. ISBN: 978-0873890762Akao, Y. (Ed.). (1990). Quality Function Deployment: Integrating Customer Requirements into Product Design. Productivity Press. ISBN: 978-0915299416
RööpnimetusedSPC, statistical quality control, process control charting, Shewhart controlQFD, House of Quality, customer-driven engineering, voice of the customer matrix
Seotud64
KokkuvõteStatistical Process Control (SPC) is a data-driven quality method that uses statistical techniques — primarily control charts — to monitor a manufacturing or service process over time. By distinguishing natural process variation (common cause) from unusual, actionable variation (special cause), SPC enables practitioners to maintain processes in a stable, predictable state and to detect problems early, before defective output reaches customers.Quality Function Deployment (QFD) is a structured method for translating customer needs — the voice of the customer — into specific technical requirements at every stage of product or service development. Originating in Japan in the 1960s, QFD uses a matrix-based tool called the House of Quality to make customer priorities visible, link them to engineering parameters, expose trade-offs, and maintain focus on what customers actually value throughout the design process.
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ScholarGateVõrdle meetodeid: Statistical Process Control · Quality Function Deployment. Loetud 2026-06-15 aadressilt https://scholargate.app/et/compare