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| Travel Community Netnography× | Visitor-Employed Photography× | |
|---|---|---|
| Field | Tourism | Tourism |
| Family | Process / pipeline | Process / pipeline |
| Year of origin≠ | 2002 | 1983 |
| Originator≠ | Robert V. Kozinets | Geoffrey Cherem & B. L. Driver |
| Type≠ | Adapted ethnographic pipeline for studying online communities | Participant-generated visual data-collection and analysis technique |
| Seminal source≠ | Kozinets, R. V. (2002). The Field Behind the Screen: Using Netnography for Marketing Research in Online Communities. Journal of Marketing Research, 39(1), 61-72. DOI ↗ | Cherem, G. J., & Driver, B. L. (1983). Visitor Employed Photography: A Technique to Measure Common Perceptions of Natural Environments. Journal of Leisure Research, 15(1), 65-83. link ↗ |
| Aliases | Online Travel Community Ethnography, Tourism Netnography, Travel Forum Netnographic Analysis, Digital Travel Community Ethnography | VEP, Participant-Generated Photography, Visitor Photo Elicitation, Tourist-Generated Imagery Analysis |
| Related | 4 | 4 |
| Summary≠ | Travel community netnography applies netnography, ethnography adapted to the study of online communities, to the forums, social-media groups, blogs and review communities where travellers gather to share experiences, advice and meaning. Developed by Robert Kozinets (2002, 2010), netnography offers a rigorous, ethically grounded set of procedures for entering an online community, immersing in its communications, and interpreting the symbolism, meanings and consumption practices of its members. In tourism it is used to understand how travellers construct destinations, make decisions, perform identity and form attachments through naturally occurring online interaction, observed unobtrusively rather than provoked by an interviewer. Kozinets positioned netnography as faster, less costly and more naturalistic than offline ethnography while demanding the same interpretive depth, reflexivity and ethical care. | Visitor-employed photography (VEP) is a participant-generated visual method in which visitors themselves take photographs of what is meaningful, appealing or notable to them in a setting, and the resulting images, together with the visitors' own explanations, become the research data. Introduced by Cherem and Driver (1983) to measure common perceptions of natural environments, VEP hands the camera to the visitor rather than relying on researcher-chosen images or words alone, capturing place perception through the visitor's own eyes. In tourism it has become a key tool for studying destination image, as MacKay and Couldwell (2004) demonstrated by using VEP to investigate how visitors actually picture a site and how that compares with official promotional imagery. By combining what visitors photograph with why, VEP yields a visitor-centred, relatively unobtrusive window onto how people see and value places. |
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