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Target Complaint Scaling×Single-System Design×
FieldSocial WorkSocial Work
FamilyProcess / pipelineProcess / pipeline
Year of origin19662009
OriginatorCarolyn C. Battle, Jerome D. Frank & colleagues (Johns Hopkins)Martin Bloom, Joel Fischer & John G. Orme (codification in social work)
TypeIndividualized outcome measure based on client-elicited presenting complaintsTime-series design for evaluating intervention with a single client system
Seminal sourceBattle, C. C., Imber, S. D., Hoehn-Saric, R., Stone, A. R., Nash, E. R., & Frank, J. D. (1966). Target complaints as criteria of improvement. American Journal of Psychotherapy, 20(1), 184–192. DOI ↗Bloom, M., Fischer, J., & Orme, J. G. (2009). Evaluating Practice: Guidelines for the Accountable Professional (6th ed.). Pearson/Allyn & Bacon. ISBN: 9780205458066
AliasesTarget Complaints, Target Complaint Method, Battle Target Complaints, Target Problem ScalingSingle-Subject Design, Single-Case Design, N-of-1 Design, Single-System Evaluation
Related44
SummaryTarget complaint scaling is an individualized outcome measure in which the client names the specific complaints that brought them to treatment, each complaint is rated for severity at the outset and again at follow-up, and the change in those ratings indexes improvement. Introduced by Carolyn Battle, Jerome Frank, and colleagues at Johns Hopkins in 1966, it grounds outcome measurement in the client's own presenting problems rather than a fixed questionnaire, making it an early and influential model for person-centered, idiographic outcome assessment in psychotherapy and social work.A single-system design is a time-series approach to evaluating practice in which a single client system — an individual, family, group, or organization — is measured repeatedly on a clearly defined target before and during (and sometimes after) an intervention. By tracking the same system over time rather than comparing a treatment group to a control group, it lets a practitioner judge whether their own intervention is associated with change in the people they actually serve. It is the methodological backbone of the 'accountable professional' tradition codified by Bloom, Fischer, and Orme.
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ScholarGateCompare methods: Target Complaint Scaling · Single-System Design. Retrieved 2026-06-25 from https://scholargate.app/en/compare