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Lost Letter Technique×False Consensus Paradigm×Unmatched Count Technique×
FieldSocial PsychologySocial PsychologySocial Psychology
FamilyProcess / pipelineProcess / pipelineProcess / pipeline
Year of origin196519772010
OriginatorStanley Milgram, Leon Mann & Susan HarterLee Ross, David Greene & Pamela HouseSurvey-methodology tradition; Holbrook & Krosnick (validation)
TypeUnobtrusive field measure of attitudesExperimental paradigm for social-perception biasIndirect survey technique for sensitive questions
Seminal sourceMilgram, S., Mann, L., & Harter, S. (1965). The lost-letter technique: A tool of social research. Public Opinion Quarterly, 29(3), 437-438. DOI ↗Ross, L., Greene, D., & House, P. (1977). The 'false consensus effect': An egocentric bias in social perception and attribution processes. Journal of Experimental Social Psychology, 13(3), 279-301. DOI ↗Holbrook, A. L., & Krosnick, J. A. (2010). Social desirability bias in voter turnout reports: Tests using the item count technique. Public Opinion Quarterly, 74(1), 37-67. DOI ↗
AliasesLost-Letter Technique, Dropped Letter Method, Return-Rate Attitude MeasureFalse Consensus Effect, Egocentric Projection Paradigm, Consensus Estimation TaskItem Count Technique, List Experiment, Unmatched Block Design
Related333
SummaryThe lost letter technique, introduced by Milgram, Mann, and Harter in 1965, is an unobtrusive field method for measuring community attitudes by exploiting a small act of everyday helping. Researchers distribute stamped, addressed envelopes in public places as if they had been accidentally dropped, with the letters addressed to different organizations representing varying causes (for example, a neutral individual versus a politically charged group). A passerby who finds a letter must decide whether to mail it, ignore it, or destroy it, and the proportion of letters returned for each addressee serves as an index of public sentiment toward that cause -- letters addressed to favored organizations are mailed more often than those to disfavored ones. Because finders do not know they are participating in a study, the measure sidesteps social-desirability bias and yields a behavioral, aggregate indicator of attitudes that complements self-report surveys.The false consensus paradigm, established by Ross, Greene, and House in 1977, demonstrates a pervasive bias in social perception: people overestimate the extent to which others share their own choices, beliefs, and behaviors. In the canonical procedure, participants indicate their own position on some issue or choice -- famously, whether they would walk around campus wearing a sandwich-board sign -- and then estimate what proportion of their peers would do the same. The signature finding is that those who choose a given option estimate that option to be more common than do those who reject it, so each group projects its own response onto others. Ross and colleagues also showed that people view their own responses as relatively common and unrevealing of personality while seeing differing responses as uncommon and diagnostic of others' traits. The paradigm became a foundational demonstration of egocentric bias in social judgment and attribution.The unmatched count technique (also called the item count technique or list experiment) is an indirect survey method for estimating the prevalence of sensitive attitudes or behaviors while protecting respondents' privacy. Respondents are randomly assigned to one of two versions of a question. The control group sees a list of several non-sensitive items and reports only how many of them apply to them; the treatment group sees the same list plus one additional sensitive item and likewise reports only the count. Because respondents report a number rather than which items apply, no one's answer reveals their stance on the sensitive item. The estimated prevalence of the sensitive attribute is simply the difference in mean counts between the treatment and control groups. By breaking the link between an individual and the sensitive item, the technique reduces social-desirability bias for topics like prejudice, illegal behavior, or stigmatized attitudes, as documented in validation work by Holbrook and Krosnick.
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ScholarGateCompare methods: Lost Letter Technique · False Consensus Paradigm · Unmatched Count Technique. Retrieved 2026-06-24 from https://scholargate.app/en/compare