Technostress Scale
The Technostress Scale, developed by Tarafdar, Tu, Ragu-Nathan, and colleagues (2007), measures the stress and negative emotions experienced by employees due to information technology use in the workplace. The scale captures five dimensions of technostress: techno-overload (excessive workload from technology demands), techno-invasion (inability to disconnect from work), techno-complexity (difficulty mastering new technology), techno-insecurity (fear of job loss due to automation), and techno-uncertainty (constant changes in technology). Technostress is linked to decreased productivity, increased burnout, and job dissatisfaction.
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- Tarafdar, M., Tu, Q., Ragu-Nathan, B. S., & Ragu-Nathan, T. S. (2007). The impact of technostress on role stress and productivity. Journal of Management Information Systems, 24(1), 301-328. · DOI 10.2753/MIS0742-1222240109
- Ragu-Nathan, T. S., Tarafdar, M., Ragu-Nathan, B. S., & Tu, Q. (2008). The consequences of technostress for end users in organizations: Conceptual development and validation. Information Systems Research, 19(4), 417-433. · DOI 10.1287/isre.1070.0165
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