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Clinical Handover Quality Scale×TeamSTEPPS Teamwork Perceptions Questionnaire×
FagområdeSundhedsledelseSundhedsledelse
FamilieProcess / pipelineProcess / pipeline
Oprindelsesår20082008
OphavspersonMultiple researchers including Arora, Riesenberg, and colleagues, based on aviation handoff protocols and clinical error analysisAgency for Healthcare Research and Quality (AHRQ), Department of Defense, and team members from the TeamSTEPPS program
TypeSelf-report / Observation-basedSelf-report
Oprindelig kildeManser, T. (2005). Managing the risks of organizational accidents. Journal of Contingencies and Crisis Management, 12(4), 141–150. link ↗Sorra, J., Nieva, V. F., Famolaro, T., & Dyer, N. (2014). Detailed Evaluation of the Psychometric Properties of the Teamwork Perceptions Questionnaire. Agency for Healthcare Research and Quality. Technical Report. link ↗
AliasserCHQST-TPQ, TeamSTEPPS TPQ
Relaterede44
ResuméThe Clinical Handover Quality Scale (CHQS) is a comprehensive framework and measurement tool for assessing the quality of clinical handovers—the critical communication process by which responsibility for a patient's care is transferred from one provider or team to another. Handovers occur multiple times daily in healthcare settings (shift changes, patient transfers between units, discharge planning, procedure-to-recovery transitions) and are recognized as high-risk moments for communication breakdown, incomplete information transfer, and consequent patient harm. The CHQS measures handover quality across dimensions including information content, clarity, timeliness, opportunity for questions, and documented understanding. It is used in hospitals, operating rooms, and intensive care units to assess handover effectiveness and to guide improvement in standardized handoff protocols such as SBAR (Situation, Background, Assessment, Recommendation).The TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ) is a 35-item self-report instrument designed to measure team members' perceptions of teamwork and communication in clinical units. Developed by the Agency for Healthcare Research and Quality and the Department of Defense, the T-TPQ was created specifically to evaluate the impact of TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety) training on teamwork behaviors and safety outcomes. The questionnaire assesses five core domains of teamwork: team structure, leadership, situational monitoring, mutual support, and communication.
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