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نظرية الطوابير في الرعاية الصحية×تحليل نسب التوظيف×
المجالإدارة الرعاية الصحيةإدارة الرعاية الصحية
العائلةProcess / pipelineProcess / pipeline
سنة النشأة19091990
صاحب الطريقةAgner Krarup ErlangHealthcare operations and nursing research
النوعStochastic modeling and optimization techniqueQuantitative workforce planning methodology
المصدر التأسيسيErlang, A. K. (1909). The theory of probabilities and telephone conversations. Nyt Tidsskrift for Matematik, 20(B), 33–39. link ↗Aiken, L. H., Clarke, S. P., Sloane, D. M., Sochalski, J., & Silber, J. H. (2002). Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. JAMA, 288(16), 1987–1993. DOI ↗
الأسماء البديلةHealthcare Queuing, Queue Management HealthcareStaffing Model, Nursing Ratio Analysis
ذات صلة55
الملخصQueuing theory is a mathematical discipline that models waiting lines, service capacity, and customer (patient) flow. Developed initially by Agner Erlang for telecommunications in 1909, it has been extensively applied to healthcare to analyze and optimize emergency departments, outpatient clinics, surgical suites, and diagnostic service centers.Staffing Ratio Analysis is a systematic method for determining appropriate healthcare worker levels (nurses, physicians, technicians) based on patient volume, acuity, and task requirements. Research shows that staffing levels directly impact patient safety, quality, and staff burnout; systematic analysis supports evidence-based workforce planning.
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ScholarGateقارن الطرق: Queuing Theory in Healthcare · Staffing Ratio Analysis. استُرجع بتاريخ 2026-06-20 من https://scholargate.app/ar/compare