Root Cause Analysis
Root Cause Analysis (RCA) is a structured, systematic method for identifying the fundamental causes of defects, failures, or undesirable outcomes rather than treating surface-level symptoms. Popularised by Japanese quality engineer Kaoru Ishikawa in the 1960s–1980s, and formally codified in his 1986 Guide to Quality Control, RCA combines the Ishikawa (fishbone) diagram with the iterative 5 Whys questioning technique to trace causal chains back to their origin.
Rekodi ya chanzo
Nukuu zimehamishwa kwa uhalisi kutoka kwa rekodi ya chanzo cha mbinu. Hakuna uthibitisho wa kiwango cha dai unaodokezwa kutoka kwao.
- Ishikawa, K. (1986). Guide to Quality Control (2nd ed.). Asian Productivity Organization. · ISBN 978-92-833-1036-7
Madai yaliyotunzwa
Madai yamehifadhiwa katika daftari la ushahidi, kila moja ikiwa na tathmini yake.
Mwonekano huu haubuni tathmini ya dai wakati daftari haina yoyote.
Mbinu zinazohusiana
Zilizotengenezwa kutoka kwa grafu ya mbinu na kuonyeshwa kama uhusiano uliopendekezwa na mashine — hakuna dai la ushahidi linalodokezwa.