Indexing Consistency Analysis
Indexing consistency analysis goes beyond reporting a single agreement number to diagnose why indexing varies and what that variability costs. It distinguishes between-indexer consistency (do different people agree?) from within-indexer consistency (does the same person agree with themselves on re-indexing?), models how factors such as indexing exhaustivity, vocabulary specificity, document subject, and indexer experience drive the variability, and — following Rolling's question of whether consistency stands in for quality — traces how inconsistency degrades retrieval. The aim is actionable: identify the terms, subjects, and conditions where indexers diverge most, and feed that back into guidelines, vocabulary design, and training.
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- Rolling, L. (1981). Indexing consistency, quality and efficiency. Information Processing & Management, 17(2), 69-76. · DOI 10.1016/0306-4573(81)90028-5
- Zunde, P., & Dexter, M. E. (1969). Indexing consistency and quality. American Documentation, 20(3), 259-267. · DOI 10.1002/asi.4630200313
- Manning, C. D., Raghavan, P., & Schütze, H. (2008). Introduction to Information Retrieval. Cambridge University Press. · ISBN 9780521865715
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