Politeness Analysis
Politeness analysis is the qualitative method of examining how speakers manage face — the public self-image people claim — when they perform acts that threaten it. Anchored in Penelope Brown and Stephen Levinson's influential face theory, the analyst locates face-threatening acts in interaction, codes the strategy chosen to soften (or not soften) them, and relates that choice to the weight of the threat as a function of social distance, relative power, and the ranking of the imposition. The framework's enduring scheme of strategies — bald on-record, positive politeness, negative politeness, and off-record — gives politeness phenomena a systematic, comparable description.
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- Brown, P., & Levinson, S. C. (1987). Politeness: Some Universals in Language Usage. Cambridge University Press. · ISBN 9780521313551
- Watts, R. J. (2003). Politeness. Cambridge University Press. · ISBN 9780521794060
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