Conversation Analysis
Conversation Analysis (CA) is a qualitative research method that examines the fine-grained sequential structure of naturally occurring talk and social interaction. Developed by sociologists Harvey Sacks, Emanuel Schegloff, and Gail Jefferson in the 1960s and 1970s, CA investigates how participants in a conversation accomplish social actions — such as invitations, refusals, or diagnoses — through the precise moment-by-moment organisation of their talk, including turn-taking, sequence structure, repair, and recipient design.
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- Sacks, H., Schegloff, E. A., & Jefferson, G. (1974). A simplest systematics for the organization of turn-taking for conversation. Language, 50(4), 696–735. · URL
- Sidnell, J. (2010). Conversation Analysis: An Introduction. Wiley-Blackwell. · ISBN 978-1405159098
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