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Multi-response Root Cause Analysis

Multi-response Root Cause Analysis (MRCA) is a structured problem-solving method that identifies the underlying causes of failures or deviations across multiple simultaneous response variables (KPIs, quality characteristics, or process outputs). It extends classical RCA to settings where a single root cause can propagate into several observed defects or performance degradations at once, which is common in manufacturing, engineering, and service-quality contexts.

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Andersen, B., & Fagerhaug, T. (2006). Root Cause Analysis: Simplified Tools and Techniques (2nd ed.). ASQ Quality Press. · ISBN 978-0873896924
Root cause analysis. Wikipedia. · URL

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