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| Ανάλυση Αιτιών Πολλαπλών Αποκρίσεων (Multi-response Root Cause Analysis)× | Ανάλυση Βασικών Αιτιών× | |
|---|---|---|
| Πεδίο≠ | Πειραματικός Σχεδιασμός | Διοίκηση Ποιότητας |
| Οικογένεια | Process / pipeline | Process / pipeline |
| Έτος προέλευσης≠ | 1990s–2000s (multi-response extension of classical RCA) | 1986 |
| Δημιουργός≠ | Root Cause Analysis tradition (Kepner-Tregoe, Ishikawa, Deming); multi-response extension in Six Sigma and quality engineering practice | Kaoru Ishikawa |
| Τύπος≠ | Systematic problem-solving method | Structured causal-inference tool |
| Θεμελιώδης πηγή≠ | Andersen, B., & Fagerhaug, T. (2006). Root Cause Analysis: Simplified Tools and Techniques (2nd ed.). ASQ Quality Press. ISBN: 978-0873896924 | Ishikawa, K. (1986). Guide to Quality Control (2nd ed.). Asian Productivity Organization. ISBN: 978-92-833-1036-7 |
| Εναλλακτικές ονομασίες | Multi-KPI RCA, Multi-output RCA, Multi-response RCA, MRCA | Cause-and-Effect Analysis, Fishbone Analysis, Ishikawa Diagram, Kök Neden Analizi |
| Συναφείς≠ | 6 | 3 |
| Σύνοψη≠ | Multi-response Root Cause Analysis (MRCA) is a structured problem-solving method that identifies the underlying causes of failures or deviations across multiple simultaneous response variables (KPIs, quality characteristics, or process outputs). It extends classical RCA to settings where a single root cause can propagate into several observed defects or performance degradations at once, which is common in manufacturing, engineering, and service-quality contexts. | Root Cause Analysis (RCA) is a structured, systematic method for identifying the fundamental causes of defects, failures, or undesirable outcomes rather than treating surface-level symptoms. Popularised by Japanese quality engineer Kaoru Ishikawa in the 1960s–1980s, and formally codified in his 1986 Guide to Quality Control, RCA combines the Ishikawa (fishbone) diagram with the iterative 5 Whys questioning technique to trace causal chains back to their origin. |
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