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| Ανάλυση Δυνατότητας Διεργασίας Πολλαπλών Αποκρίσεων× | Ανάπτυξη Λειτουργίας Ποιότητας× | |
|---|---|---|
| Πεδίο | Πειραματικός Σχεδιασμός | Πειραματικός Σχεδιασμός |
| Οικογένεια | Process / pipeline | Process / pipeline |
| Έτος προέλευσης≠ | 1993–1994 (foundational multivariate indices) | 1966 (Japan); popularised in the West ~1988 |
| Δημιουργός≠ | Taam, Subbaiah & Liddy (multivariate capability); Hubele, Shahriari & Cheng (MCpm) | Yoji Akao |
| Τύπος≠ | Quantitative quality / process assessment method | Structured quality planning and product design method |
| Θεμελιώδης πηγή≠ | Taam, W., Subbaiah, P., & Liddy, J. W. (1993). A note on multivariate capability indices. Journal of Applied Statistics, 20(3), 339–351. link ↗ | Akao, Y. (Ed.). (1990). Quality Function Deployment: Integrating Customer Requirements into Product Design. Productivity Press. ISBN: 978-0915299416 |
| Εναλλακτικές ονομασίες | MRPCA, multivariate process capability, multi-characteristic capability analysis, vector process capability | QFD, House of Quality, customer-driven engineering, voice of the customer matrix |
| Συναφείς≠ | 6 | 4 |
| Σύνοψη≠ | Multi-response process capability analysis extends classical single-response capability indices (Cp, Cpk) to situations where a process must simultaneously satisfy specification limits on two or more correlated quality characteristics. Rather than evaluating each response in isolation, it assesses the joint probability that all characteristics fall within their respective tolerance regions, yielding a more realistic picture of overall process performance in multi-characteristic manufacturing and engineering settings. | Quality Function Deployment (QFD) is a structured method for translating customer needs — the voice of the customer — into specific technical requirements at every stage of product or service development. Originating in Japan in the 1960s, QFD uses a matrix-based tool called the House of Quality to make customer priorities visible, link them to engineering parameters, expose trade-offs, and maintain focus on what customers actually value throughout the design process. |
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